Terms of Service

Last updated: 21 September 2026

These terms are the agreement between you and MEZ & MEZ LTD (company number 16860410, 1 Derbyshire Lane, Stretford, Manchester, M32 8BH), which provides CuraPass (“we”, “us”). By creating an account or using CuraPass on the web or in the app, you agree to them. Please also read our Privacy Policy.

1. What CuraPass is

CuraPass lets you keep your own medical history in one place (records, documents, allergies, medications, vaccinations and vital signs) and share it with clinicians, caregivers and family you choose.

CuraPass is not a medical service and does not give medical advice. We do not check the information you or others add, and it may be incomplete or out of date. Always follow the advice of a qualified healthcare professional. In an emergency, call your local emergency number; do not rely on CuraPass.

2. Your account

• You must be 18 or over to create an account. A parent or legal guardian may keep a child’s records in their own account.
• Give accurate details, keep your password secret, and turn on two-step verification if you can. You are responsible for what happens under your account.
• Tell us straight away at support@curapass.com if you think someone else has used your account.

3. Your information

• The information you add stays yours. You give us permission to store and process it only to provide CuraPass to you, as described in the Privacy Policy.
• You are responsible for the accuracy of what you add, and for having the right to add other people’s details (for example, emergency contacts, or records you keep for someone in your care).
• When you share information using a link, a QR code, or a caregiver or provider connection, the people you share with can see it. You can revoke access at any time, but we cannot recall what someone has already seen or saved.

4. Acceptable use

Do not use CuraPass to break the law, to upload anything you have no right to share, to try to get into accounts or data that are not yours, or to disrupt the service.

5. Subscriptions and payment

• Some features may need a paid subscription. The price and what it includes are shown before you pay.
• Subscriptions renew automatically at the end of each billing period until you cancel.
• On the website, payments are taken by Stripe. In the Android app, they are taken by Google Play under Google Play’s terms.
• If we change a subscription price, we will tell you in advance, and the new price applies from your next renewal. You can cancel before it does.
• Cancellations and refunds are covered in our Refunds & Cancellation policy.

6. Availability and changes

We work to keep CuraPass available and secure, but we cannot promise it will always be uninterrupted or error-free. We may improve or change features. If a change significantly reduces what you have paid for, you can cancel and receive a refund for the unused part of your paid period.

7. Ending your account

• You can delete your account at any time. You have 30 days to change your mind, as described there and in the Privacy Policy.
• We may suspend or close an account that breaks these terms or puts others at risk. Where we reasonably can, we will warn you first and give you a chance to download your information.

8. Our responsibility to you

• We are responsible for losses you suffer that are a foreseeable result of us breaking these terms or failing to use reasonable care and skill.
• We are not responsible for decisions made by you, or by anyone you share information with, based on information in CuraPass, or for losses caused by events outside our reasonable control.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your legal rights as a consumer.

9. Changes to these terms

If we change these terms in a way that matters, we will tell you before the change takes effect. If you do not agree, you can stop using CuraPass and delete your account.

10. Law and disputes

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or in the courts where you live if the law there gives you that right. Please contact us first at support@curapass.com; most problems can be solved quickly.