Delete your CuraPass account

You can delete your CuraPass account yourself, from the app or from the web.

In the CuraPass app

1. Open the Account tab.
2. Tap Delete account at the bottom.
3. Enter your password (and your two-factor code, if you use one), then confirm.

On the web

1. Sign in to CuraPass.
2. Open your Profile.
3. Choose Delete Account, enter your password and confirm.

Forgotten your password? Reset it first, then follow the steps above.

What happens

• Straight away: you are signed out on every device and browser, and any links you have shared stop working.
• For 30 days: nothing is erased. Sign in during this time and your account stays exactly as it was.
• After 30 days, erased: your name, email address, phone number and photo, your address, your emergency contacts, your connections to caregivers and providers, your registered devices, and your password and two-factor settings. The account can no longer be signed in to.

What is kept

Your medical records and health information (such as records and documents, allergies, medications and measurements) are not deleted with your account. They are retained under our record-keeping policy, no longer linked to a login anyone can use.